Joseph A. Michell, had the chance to access the Starbucks company in-depth to offer the readers with boardroom strategies, employee motivation tips, community involvement, and customer satisfaction in his book The Starbucks Experience. This is a perfect book to motivate you to build a successful business.
2 comments:
I've read this book! I think it's a great one. Making you believe that it's still possible to be a profitable business whilst still gripping good values.
Another great book by the same author: Ritz Carlton Golden Standard. Try reading it. I'm sure you'll find it amusing, especially when you're in the service business.
Thank you for sharing that ! I'll check it out! xx
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